1. Introduction
Resources Integrated LLC ("Resources Integrated", "we," "our," or "us") is committed to protecting your privacy and complying with applicable data protection laws, including the California Consumer Privacy Act (CCPA/CPRA) and the General Data Protection Regulation (GDPR) for EU visitors.
This policy explains how we collect, use, and protect information when you visit resourcesintegrated.com.
Our consent-first approach: No non-essential third-party scripts, analytics, or tracking pixels load on your device until you explicitly grant consent through our cookie banner. Manage your preferences at any time via the "Cookie Preferences" link in our footer.
2. Information We Collect
Information you provide:
- Name, email address, phone number via our contact form
- Services you are interested in and messages you send
- Email address when subscribing to our newsletter
Information collected automatically (with consent where required):
- IP address, browser type, operating system, referrer URL
- Pages visited, time on page, click interactions
- Geographic region (country/state level only)
- Cookie identifiers set by consented analytics or marketing tools
We do NOT collect: Government IDs, payment card numbers, precise GPS location, biometric data, or health information.
3. How We Use Your Information
- Respond to inquiries and deliver requested services
- Send project updates or appointment confirmations
- Send marketing communications only with your explicit consent
- Improve website performance using aggregated analytics (only after consent)
- Comply with legal obligations and prevent fraud
We do not use automated decision-making or profiling with legal effects.
5. Third-Party Vendors
We do not sell, rent, or trade your personal information. Data is shared only with the vendors listed below:
| Vendor | Purpose | Category | Privacy Policy |
|---|---|---|---|
| Google Analytics / GTM | Website traffic analysis | Analytics (consent-gated) | policies.google.com/privacy |
| Facebook / Meta Pixel | Ad campaign tracking | Marketing (consent-gated) | www.facebook.com/privacy/policy |
| LinkedIn Insight Tag | B2B ad attribution | Marketing (consent-gated) | www.linkedin.com/legal/privacy-policy |
| Google Fonts | Custom web typography | Functional (consent-gated) | policies.google.com/privacy |
| Resend | Transactional email delivery | Necessary (backend only) | resend.com/privacy |
We may also disclose information when required by law or to protect our legal rights.
6. Analytics & Tracking
Analytics scripts are not loaded by default. They are injected only after you grant analytics consent. When active, we configure IP anonymization and disable cross-site tracking where available.
Marketing pixels are not loaded by default. They activate only after marketing consent is granted.
Opt out of Google Analytics globally: Google Analytics Opt-out Add-on
7. Data Security
We implement reasonable technical and organizational measures including TLS encryption, access controls, and regular security reviews. Our website is served entirely over HTTPS.
If you believe your data has been compromised, contact us immediately at info@resourcesintegrated.com.
8. Data Retention
Contact form submissions are retained for up to 3 years from last contact. Analytics data retention is set to the minimum the platform allows (e.g., 14 months in GA4). You may request deletion at any time.
9. Your Rights
- Access — request a copy of data we hold about you
- Correct — request correction of inaccurate data
- Delete — request deletion of your personal data
- Object — object to marketing processing
- Withdraw consent — update cookie consent any time via the footer link
- Opt out of marketing email — use the unsubscribe link in any email
To exercise these rights: info@resourcesintegrated.com — subject line "Privacy Request". We respond within 30 days.
10. California Privacy Rights (CCPA / CPRA)
California residents have additional rights under CCPA/CPRA:
- Right to Know — categories and specific pieces of personal information we collect
- Right to Delete — request deletion subject to certain exceptions
- Right to Opt Out of Sale/Sharing — we do not sell personal information; consent-gated scripts are off by default
- Right to Correct — request correction of inaccurate personal information
- Right to Non-Discrimination — we will not discriminate for exercising CCPA rights
Submit a verifiable consumer request to info@resourcesintegrated.com — subject line "California Privacy Request."
11. European Union Rights (GDPR)
EEA/UK/Switzerland residents have rights under GDPR Articles 15–22:
- Art. 15 — Right of access
- Art. 16 — Right to rectification
- Art. 17 — Right to erasure ("right to be forgotten")
- Art. 18 — Right to restriction of processing
- Art. 20 — Right to data portability
- Art. 21 — Right to object
Legal bases: Consent (analytics/marketing), Legitimate Interests (security/fraud prevention), Contract (service inquiries).
Lodge a complaint with your local supervisory authority: edpb.europa.eu
12. Children's Privacy
Our website is not directed at children under 16. We do not knowingly collect personal information from children. Contact us immediately if you believe we have.
13. Changes to This Policy
We update this policy periodically. Material changes will be accompanied by a site banner. The "Last updated" date at the top of this page always reflects the most recent revision.
14. Contact Us
Resources Integrated LLC
Saginaw, MI 48638
Email: info@resourcesintegrated.com
Phone: 989.262.9916
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